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A. The Water Division shall not be responsible for the installation, maintenance, or inspection of the customer’s water piping and apparatus or for any defects therein.

B. Under normal conditions, the customer shall be notified of any anticipated interruption of water service. Customer’s water supply system may at any time be shut off from the Town’s municipal water system due to emergencies or for the purpose of making repairs, extensions or any other necessary work. Notice will be given when reasonably possible. The Town shall not be liable for any damages that may occur due to the potable water supply being shut off for any purpose. Water users who have any machinery, material, process or plant which requires a constant supply of water shall install upon their premises such water storage facilities as will prevent any damage in case the Town’s potable water supply may, for any reason, be interrupted or discontinued.

C. The Water Division shall not be responsible for the negligence of third parties or forces beyond the control of the Water Division resulting in any interruption of service or damage to the property of the consumer.

D. The Water Division may discontinue water service for the following reasons:

1. To prevent fraud or abuse.

2. The customer’s willful disregard of or refusal to comply with this chapter or other rules as may be adopted by the Town Council.

3. To prevent or stop any public health hazard, including, but not limited to, lack of connection to an approved sewer or septic system.

4. Nonpayment of water service charges in accordance with the articles in this chapter.

E. The Water Division Director, or designee, may issue an order to all customers to boil the potable water prior to human consumption upon verifiable information from the Water Division that the potable water system does not meet required water quality standards and therefore is a potential for serious health risks if the water is consumed prior to boiling. Every effort will be made to inform the Mayor and Town Manager or their designee of the notice prior to issuance of any boil order. [Ordinance #383, 2017; Resolution #1538, 2017; prior code § 19-7-1.]